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"The concierge staff was excellent thank you"

"Cleaning is zero, I stayed 5 days room never been cleaned. Breakfast buffet was horrible and dirty (there was hair on scrambled egg which they put on buffet). Automatically you are getting negative vibes on breakfast area."

"Excellent breakfast with amazing variety. Staff very accommodating "

"I had an amazing 3-night stay at Swissôtel The Bosphorus in Istanbul. From the moment I arrived, everything exceeded expectations. The room was incredibly comfortable—perfect for relaxing after long days exploring the city. The staff truly made the experience special. Everyone was friendly, welcoming, and very helpful, and it was great that almost all of them spoke English, which made everything seamless. A special thank you to Öznur in the Executive Lounge for her outstanding service—she went above and beyond to make sure everything was perfect. Her manager, Emre, was also incredibly friendly and attentive. I also opted for the breakfast package, and it was absolutely worth it. The breakfast selection was fantastic and a great way to start each day. Overall, a top-tier experience. I would definitely stay here again and highly recommend it to anyone visiting Istanbul."

"I want to give special thanks to Merve from concierge who listened to our every wish and tried to accommodate us with utmost regards to service quality. Also big thanks to from Reception, Madina from Housekeeping. Thank you for taking care of us during our visit 💞"