"Pool floor was very wet and gross, peuple kept walking in and out with their outside boots but no one ever came to mop it clean. Broken faucet in my room, only had cold water (first day). Was told (immediately) that it would be fixed and then never heard back from anyone and wasn't fixed, even if someone came while i was away to fix it. We were there 3 days... it would have been nice to at least have a follow up from maintenance. Staff was super friendly and professional. Maybe they were understaffed. Otherwise, fantastic stay."