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"Room heaters very weak, almost zero. I have very good tolerance with cold, but when it's -3°C outside and the heaters almost don't work, no matter what, you'll at least hope there's hot water in the night? But no! Even hot water is not available at night, it seems to be only in the mornings. I was shivering and freezing and slept with loads of layers after hours of trying to fall asleep in the cold. Barely got in 4 hours of sleep, then went for breakfast (I had already paid for it). Half the...