Find all hotels by Steigenberger in Lachsfeld

"My recent stay at Meliá Vienna was extremely disappointing and far below what I expect from a five-star hotel. From the start, there was a complete lack of flexibility and customer care. Despite informing the hotel at check-in that I had to shorten my stay due to a family emergency, my request not to be charged for the last night (out of 5 nights) was refused without consideration. The room itself had multiple issues: stained carpet, defective window shade, constant noise preventing sleep, and missing basic amenities (no coffee, tea, cups, or even consistent water service). Housekeeping was unreliable, and I often had to request cleaning multiple times. The most concerning incident happened on my last full day: after requesting room cleaning before leaving, I returned late in the evening to find the room untouched, with a note falsely claiming I had placed a “Do Not Disturb” sign on the door—when no such sign had even been available in my room. This was both unacceptable and deeply concerning. At one point, I was even asked to manage my own trash and offered bedsheets to make my own bed. Food service was equally disappointing: restaurant closures several days, long delays, dietary instructions ignored, and clear understaffing. Overall, the service, responsiveness, and attention to guests were far below expectations. I also left with a very uncomfortable feeling about how I was treated (as a Black woman of African origin), which is deeply concerning. "

"Perfect location for metro line and walking to city center… "

"Loved the breakfast choices and the staffs were wonderful. "

"Great hotel with a great location.Great staff to boot."

"Great location, staff fantastic "

"A gem of a hotel. very well situated with the city centre in easy walking distance. Scrupulously clean. A very very comfortable room, good anenities (cafe, lounge, minibar, good selection of newspapers at breakfast including a couple of English titles) very friendly and helpful staff and a very good breakfast buffet. This hotel made our stay. We would both highly recommend and we will very definitely stay again . "

"The hotel and room is exactly as descried and in pics, hip, modern, quirky and comfortable.  Not far from S7 & U2 train station and is located right next to the Prater which gives a vibrant atmosphere in the evening.  The hotel lobby was full of live especially when the DJs were on, fantastic.   Very retro and practical “safe”, quirky again.  Loved the windows can be opened for fresh air and the electric shutter.  Overall, a decent stay, good size room, comfortable bed and great water pressure in the shower.  Unfortunately, the room is extremely noisy between 5:30 – 7am during the rubbish runs and water leakage after every shower in the corner near the sink and through the door gap.  Informed the receptionist but there isn’t much that they can do.    The three male receptionists are very friendly and helpful, couldn’t say the same for the female receptionist on check out.  Would recommend Superbud but must get a higher floor room on a different side of the building.  "

"The aircon was broken. Would always run 17 degrees, even when I switched it off it was still running cold air and our room was super freezing, I got sick the following day "

"Obrigada pela experiência! Nosso quarto era perfeito e o hotel era lindo. O cafe da manhã estava delicioso com muitas opções de comidas e bebidas (pão de queijo, coxinhas, goiabada, doce de leite.... eles têm de tudo!) Uma recomendação é .... experimente uma caipirinha! Muito saboroso e bem Brasileira! "