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"Everything about this place was great!!! The staff was stellar. Food and drinks awesome! Room was beautiful. Robes!! ❤️😇 Pool was very relaxing, pool bag with towels was a great touch. Highly recommend!!!!"

"I stayed at this hotel for a week, and it did not live up to expectations—especially for the high nightly rate. It’s marketed as a hotel and convention center, but the reality feels closer to a rundown motel in serious need of renovation. The property is outdated and poorly maintained. My in-room phone didn’t work the entire stay, forcing me to go to the front desk for any request. That’s not just inconvenient—it’s a safety concern in case of emergencies. Cleanliness and management were also lacking. The entrance often had groups of locals lingering, and parking was difficult in the evenings because many spaces were taken by non-guests. Security presence felt minimal. I rarely saw staff making rounds, and there were no visible hallway cameras—only in the lobby. The online photos are misleading, showing only the front lobby, which is the only well-kept area. The rest of the hotel tells a very different story, with even basic amenities like ice machines not working. During multiple stays, including my most recent March 2026, the room conditions were unacceptable. There were broken dressers, damaged bathroom tiles, ceiling stains from leaks, and worn furniture. When I reported it, the manager laughed and said not to worry because I wouldn’t be charged, admitting many rooms have similar damage. For the price, you expect clean, functional, and welcoming accommodations. This property falls far below that standard."

"Excellent"

"Very pleasant stay"

"This hotel is well located in La Parguera, right next to the plaza with dining and boat trips. There was parking next to the hotel. The room is basic but clean. There is a pleasant garden and pool overlooking the bay. We wish there would have been An ice machine and small refrigerator"

"Buena"

"Quaint little hotel in the heart of Mayagüez, with friendly, helpful staff, free parking, and free coffee in the morning! Definitely recommend and will stay again!"

"This place was super clean, staff very friendly, pool nice and clean, parking very convenient "

"I absolutely loved this place! Everything was so clean, and housekeeping came every morning to make the bed and refresh the towels, which was a nice touch. The shower even had a handheld shower head, which I appreciated. The outdoor atmosphere was incredibly calm and peaceful, with multiple pools and BEAUTIFUL landscaping throughout the property. The private beach was spotless, and the water was crystal clear. The restaurant served delicious food, and one of my favorite parts was the island dogs at the resort—they had the sweetest personalities and were so well-behaved! I honestly thought they belonged to someone vacationing there 😅 I would highly recommend this place to anyone!"