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"The hotel was refurbished in February 2026 but the lift wasn’t working yet. The rooms looked lovely but it had single glazed windows so it was extremely noisy because the hotel is on the High Street. Lots of cars going past with loud exhausts and blaring music until the early hours so it disturbed my sleep. Bed and pillows were comfy. Unable to open windows to get air in. Found a toenail and false finger nail on the floor. Room door shuddered whenever someone opened or closed their room door nearby. No soundproofing, could hear all conversations in the corridor. Car park didn’t feel very safe, seemed quite rough and it was an additional fee."

"10/10. Excellent location just a shame parking wasn’t available on the day we stayed at the hotel."

"The room was immaculate and everything was working as it should. Staff were really helpful when we had a problem paying for the car park. Staff were really friendly, greeting us and showing an interest in why we were there."

"Lovely big room with everything we needed. We did have a step into the bathroom which customers need to be aware of. Bathroom was super clean. Staff were very friendly and helpful. We needed to check in early and our bags were kept safely although our room was ready for us soon after our arrival. Breakfast was great value for money. Tea and coffee was served at the table with continental or full English options available. Had a drink outside on the street side terrace in the sunshine before walking to the Curve theatre/city centre which is approximately a ten minute walk away. The bar was open on our return later in the evening and served our party a good variety of drinks including cocktails and tea and coffee. Overall a lovely welcoming experience and would recommend if you’re looking for a city break."

"Would not be a place I would go again,"

"Room was clean and font desk person was friendly. Nice for a one night stay. Near the Abby Park which was lovely."

"Loved the room, good receptionists very helpful and friendly. Perfect location, will recommend and stay again. "

"lovely clean hotel, but be warned parking is expensive like a lot of hotels"

"Room was dated, with leather peeling off the chair, no desk as advertised, no iron or ironing board available in rooms. There is an ironing room, the board leave marks all over your clothes. Had to fill in forms asking strange questions on check in. "