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The Constance by the Lenox Collection

3.5 star property
Hotel with free parking, near Tanglewood Music Center

Choose dates to view prices

Photo gallery for The Constance by the Lenox Collection

Front of property
TV
Interior
Front of property
Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn) | Free WiFi, bed sheets
The Constance by the Lenox Collection provides amenities like a library and a gym. Adventurous travelers may like the Pilates and fitness classes at this hotel. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 1 King bed (Constance Inn)

Deluxe Room, 1 King bed (Constance Inn) | Free WiFi, bed sheets

Deluxe Room, 1 King bed (Constance Inn)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Constance Inn)

Shower, designer toiletries, hair dryer, towels

Room, 1 Queen Bed (Constance Inn)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room,1 King Bed (Constance Inn)

Free WiFi, bed sheets

Standard Room,1 King Bed (Constance Inn)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room,1 Queen Bed(Constance Inn)

Shower, designer toiletries, hair dryer, towels

Standard Room,1 Queen Bed(Constance Inn)

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Double Room, 2 Double Beds (Whitlock Inn)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Room, 1 King Bed (Whitlock Inn)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 2 Double Beds (Whitlock Inn)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 1 King Bed (Whitlock Inn)

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Whitlock Inn)

Standard Room, 1 Queen Bed (Whitlock Inn) | Free WiFi, bed sheets

Standard Room, 1 Queen Bed (Whitlock Inn)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Constance Inn)

Deluxe Room, 1 Queen Bed (Constance Inn) | Free WiFi, bed sheets

Deluxe Room, 1 Queen Bed (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn) | Free WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Dewey Carriage House)

Room, 1 Queen Bed (Dewey Carriage House) | Free WiFi, bed sheets

Room, 1 Queen Bed (Dewey Carriage House)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn) | Free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (Constance Inn)

Suite, 2 Queen Beds (Constance Inn) | Free WiFi, bed sheets

Suite, 2 Queen Beds (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Constance Cozy Queen)

Room, 1 Queen Bed (Constance Cozy Queen) | Free WiFi, bed sheets

Room, 1 Queen Bed (Constance Cozy Queen)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Whitlock Cozy Queen)

Room, 1 Queen Bed (Whitlock Cozy Queen) | Free WiFi, bed sheets

Room, 1 Queen Bed (Whitlock Cozy Queen)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717

What's nearby

  • Lenox Library - 2 min walk - 0.2 km
  • Ventfort Hall Mansion and Gilded Age Museum - 8 min walk - 0.7 km
  • Shakespeare and Company - 16 min walk - 1.4 km
  • Tanglewood Music Center - 2 min drive - 2.2 km
  • The Mount - 3 min drive - 2.9 km

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Harvest Moon - ‬4 min drive
  • ‪Bernstein Shack - Tanglewood - ‬5 min drive
  • ‪Haven Cafe & Bakery - ‬6 min walk
  • ‪Lenox Coffee - ‬5 min walk
  • ‪Olde Heritage Tavern - ‬4 min walk

About this property

The Constance by the Lenox Collection

Hotel near Tanglewood Music Center
The Constance by the Lenox Collection provides amenities like a library and a gym. Active travelers can enjoy amenities like Pilates and fitness classes at this hotel. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, wedding services, and concierge services
  • Coffee/tea in the lobby, smoke-free premises, and a banquet hall
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 66 rooms offer comforts such as air conditioning, as well as perks like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • TVs with cable channels

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  • Parking included
  • Free WiFi
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AED 380 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Gym
  • Library
  • Pilates classes
  • Yoga classes

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection

Frequently asked questions

Is The Constance by the Lenox Collection pet-friendly?

Yes, The Constance by the Lenox Collection allows pets (limit 2 total). There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at The Constance by the Lenox Collection?

Self parking is free at this property.

What time is check-in at The Constance by the Lenox Collection?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Constance by the Lenox Collection?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Constance by the Lenox Collection located?

Situated in Lenox, this hotel is within a 5-minute walk of Lenox Library and The Bookstore. Ventfort Hall Mansion and Gilded Age Museum and Shakespeare and Company are also within 15 minutes.

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Reviews

The Constance by the Lenox Collection Reviews

8.4

Very Good

9.0

Cleanliness

9.8

Location

9.0

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 290 out of 558 reviews
Rating 8 - Good. 147 out of 558 reviews
Rating 6 - Okay. 76 out of 558 reviews
Rating 4 - Poor. 32 out of 558 reviews
Rating 2 - Terrible. 13 out of 558 reviews

Reviews

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the old world decor and the living room area to chill out in
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to town. Plenty of restaurants available.
Stayed 1 night in Jul 2025

6/10 Okay

Victor

Liked: Property conditions & facilities
Property was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually stayed at the Whitlock. Great location, excellent service, nicely located, walkable to many restaurants and shops, and convenient parking.
Stayed 2 nights in Jul 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside patio & fire pit sitting area very nice. Unfortunately no staff to operate the bar or fire pit. Inn close to walkable town store’s & restaurants. Mini split a/c was great & quiet. Breakfast staff very helpful and lots of coffee & choices - area kept clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, amenities
Old world charm. Great breakfast . Comfortable and clean bed . You hear people talking and walking through the walls though. I will still come back
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredibly nice & helpful, and the stay was very comfortable. We’d definitely stay there again.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Whitlock (part of the same management as the Constance). Good restaurants easy to walk to. Quiet. Only thing we missed was a comfortable armchair in the bedroom.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice

Very clean especially for a older property, nice continental breakfast, well maintained property
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visit but will return. Charming property, helpful staff and great location and breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Justine

Liked: Cleanliness
I like old hotels and inns because of the architecture and charm. This hotel has mini splits so you get the benefit of air conditioning as well. I wish I could have stayed longer.
Stayed 1 night in Jun 2025

6/10 Okay

carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Older inn in fair condition. Staff friendly. Very good breakfast w/fruit, yogurt, pastries etc. Shower curtain structure for claw foot tub is leaky and unstable and caused water to spray everywhere. Reported at check out. Nail clippings on desk when we first walked in. Nightstand lightbulb flickering and reported on arrival. Bed very comfortable. Good choice for one night but would research other options if returning to area again.
Stayed 1 night in Sep 2025

2/10 Terrible

Marilyn

Disliked: Staff & service, amenities, property conditions & facilities
Lousy room. Pedestal sink in bath with NO counter and NO shelves. Probably worst hotel ever. Continental breakfast with inedible pastries.
Stayed 3 nights in Aug 2025

6/10 Okay

Wanda

Disliked: Amenities
Love the centrally location. Young inexperienced staff was distracted, dismissive Shower in my room was rusty I’ve stayed at the Whitlock 4 times. This was my most disappointing experience
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel in a charming town

Lovely stay. Comfortable bed. Large room. Adequate breakfast (no hot options that we saw, but plenty of other yummy items to choose from) with lots of spaces to enjoy it. Just a few steps outside the main street area of of Lennox. Plenty of good restaurants and shops nearby. We attended an excellent outside show at the Shakespeare, which is just down the road, and hiked Mt Lenox as well. Tanglewood is outside of town too. Lots to do. Beautiful area. Great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on duty were very professional and pleasant. The young man on duty on Thursday afternoon and evening was very attentive and capably answered my question about the Shakespeare theater. My room was very clean and modern. The slight problem with the bed footboard did not effect my comfort or the function of the bed.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
Quaint, comfortable but limited amenities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at The Constance. We absolutely love it! The staff is friendly and helpful, the property is beautiful and comfortable, the continental breakfast is just enough, with plenty of choices, and the location can't be beat! Can't wait to visit Lenox again!
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We highly recommend this place to stay. Absolutely wonderful experience. ❤️
Stayed 1 night in May 2025

8/10 Good

Helene

Liked: Cleanliness, staff & service, amenities
Outside needs attention Dead leaves in yard and lot Asphalt path leading to parking .. very uneven raised /bulging areas …a challenge to navigate… could cause someone to fall.
Stayed 1 night in Aug 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went above and beyond to make sure we were comfortable and had everything we needed. Thank you Logan Elisabeth and Niki!
Stayed 9 nights in May 2025

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel in a beautiful town. Convenient location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and convenient location with lots of local attractions.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that it was right in town on the main street
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

All good. Must commend a member of your staff who was being screamed at by a guest as we were checking out. Your front desk person was patient and professional. And the hotel guest if she had read the letter you give when checking in guests would have had all the information she was screaming about. We will be back
Stayed 2 nights in Jul 2025