"The AC did not work in my room. The front desk immediately moved my family to a bigger a room off of the courtyard to accommodate. "

"Check in was super easy and the guy at the desk was nice and helpful!"

"Easy check-in. All the front desk, staff, friendly and accommodating, plenty of towels and coffee from housekeeping. We'd definitely stay again."

"This was our first stay here; and it was a fantastically unique experience! The room was fully functional and we greatly appreciated the last minute room upgrade! The spa & the giant shower were great & it was in a very quiet neighborhood to come back and wind down after each festival day."

"Room was updated and cool in hot! weather. Perfect location for flights at OHare. Will be return customer. "

"Last minute booking to visit family near by. So surprised how nice it was!!! Best in the Northwest suburbs! Not one complaint. Super clean! Well decorated, functional"

"Good"

"From the bathroom set up and the comfy beds. The best part was the room service. Food was outstanding. "