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"Very nice hotel, exceptional staff , very convenient location, delicious dinner, I’ll stay here again"

"Friendly staff, very good breakfast, near the train station, clean room, relaxed environment. "

"This hotel has eveything you might need with well maintained rooms. The staff were extremely friendly and knowledgeable. We received a welcome gift of Swiss chocolate, breakfast was well organized and foods were kept supplied. Coffees offered were plentiful and good. This hotel is right down the funicular from the Lugano train station.....no lugging your baggage, just wonderful!! If I were to be in Lugano again, this is the hotel where I would stay again!"

"This is my third stay; always a excellent stay in a terrific city. "

"Excelente hotel y la vista al lago una belleza! "

"One of the best 3* properties I have ever stayed in, should really be a 4* but I guess they don't staff the bar. It has a pool and terrace overlooking Lake Lugano, it has a great little honesty bar, where you can relax. I left at 5 am so did not try the breakfast. The room was very comfortable, I had a solo room as it was just me and would definitely stay here again. The staff were so friendly and helpful in every way, especially in making a reservation for a great little local spot. Marvellous."

"Lovely people."

"Nice room with balcony. A little far from center town but walkable."

"By far the best hotel on Lake Lugano. Amazing spa"