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"Room was clean and comfortable. Location was a little further out from the centre than I expected but was in easy walking distance and on a main bus route."

"Another great stay. Staff very friendly and professional, convenient parking, great breakfast options, rooms clean and quiet. Great location for our needs"

"Nice"

"Checked in for 1night as we travelled to attend a family funeral, upon entering the room the curtain was shut and the smell of mould of very overpowering. Opened the curtain to be greeted with alot of black mould all over the window the curtain and underneath the table, i spoke to staff on reception about this as my partner has chronic asthma and they moved us rooms very helpful. We moved rooms and went straight out to eat as we had been travelling all day, we went back to the room later on to notice this room also had mould in a broken window lock and a broken table, body hair left in shower! Spoke to the main desk again and they offered us a new ropm it was 11.30pm and we had to be up crack of dawn for a funeral! I saod no the room will do for 1 night as we were so tired, during the night it was so noisy people shouting. Spoke with the manager the next morning and was given a full refund as 2 rooms were disgusting. Staff were helpful but hotel is outdated and mouldy, pictures do not match reality it was like a place they house ex cons!"

"Lovely clean and spacious room We did have a problem but they moved us straight away Staff were always happy to help with anything We could not hear any noise from outside and the hotel was quiet at night time Breakfast was good always hot and refilled when empty"

"We loved everything the the cave hotel offered,this time we only had a one night stay and our last stay was quite a while ago but on returning we certainly where not disappointed it was special we had our evening meal with them and that was wonderful we couldn’t take breakfast much to our disappointment it our room was really clean and welcoming really quite special as was everything about the CaveCastle Hotel Well done to every member of staff"

"Clean room, staff good but would have liked a microwave or mini refrigerator in my room for the week stay"

"Good breakfast. Stayed in the family room which was very large. Pool area is very poor unfortunately. Lots of missing tiles on the bottom of the pool is quite dangerous. A child from another family cut his foot whilst walking on the pool. Restaurant OK. If you need somewhere to stay for a hundred quid or less, then this place is fine. Don’t expect anything fancy though. It must just be clinging to the 4 star rating, felt very much like a 3 star."

"All you need in a hotel at a reasonable price near centre of city. Bedroom and bathroom were well-sized and comfortable. Parking was convenient. All staff were helpful and friendly - particularly Miguel at breakfast."