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"The housekeeping staff is doing a great job. I liked l the front desk staff. They were always willing to help. I turned in a bag of laundry and they called a service who washed and dried it and brought it back that night. The hotel is pet friendly as we had our dog with us. The hotel is very centrally located in central York and we could easily walk to the sites. We wanted to stay longer; the rates started at $123 per night for the first two nights. I extended for a 3rd night because I needed to get my husband medical care and didn’t need the hassle of moving hotels on top of that. I paid almost $300 for that 3rd night and when I tried to extend a 4th night, it said you can’t stay less than 7 nights and the next morning I checked and it said it was $370 a night. It’s a nice place with a fun vibe. But, $370 a night and you have to stay 7 nights? Something is very odd with that. All in all, a great place to stay in the center of old York. We were pleased. "

"Clean comfortable hotel with easy access to restaurants & only a 5 minute walk to the Barbican for concerts etc."

"Great location and dog friendly!"

"Exceptionally clean, comfortable, and great value for money. "

"Staff were super friendly and helpful. They saw I was using a crutch, so gave us a ground floor room. I don't think it was an accessible room though, because there was a step to get into the bathroom."

"Hotel and spa was lovely, great location to visit different places especially York. Thank you "

"We enjoyed our stay here. There was nothing not to like. The staff were helpful and very friendly, the hotel was very clean, our room was comfortable. We would certainly stay again if staying in the area. "

"No complaints, central location, clean comfortable room and friendly staff"

"Nice large room for 4 adults. Clean . "