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"Good stay but bed in room 412 was very noisy when turning over. Clean room so no complaints with that."

"There was what looked like a bogie from the previous tenant on my bathroom wall, the wall lamps were all crooked and slightly dusty, and I had to call the maintenance person to look at my shower."

"Stayed for Crufts, 4th/6th March. Returned first day from Arena at 3.45 pm and room had not been serviced. Tried to phone Reception to find out phone did not work! Had to go to Reception, told fresh towels would be sent within minutes. ONE HOUR later, returned to Reception to ask for Duty Manager. Young man seemed blinkered as to the problem. Deputy Housekeeper on the ball and very apologetic."

"It's was nice a bit different from other hotels "

"Value for money excellent location "

"Calm, relaxing stay, very friendly staff. I had a small leak in the bathroom, which was fixed quickly by a very friendly engineer. All round good experience, highly recommended comfortable stay the night before my flight"

"Didnot have a car come on train"

"Great location, from an informative and helpful check in our stay was hassle free. We enjoyed a comfortable sleep and a hearty breakfast. I would definitely recommend this hotel."

"We didn’t use the spa. I think the property could do with a bit of updating in terms of decor but for what we needed, the hotel was perfectly adequate."