Find all hotels by Freetobook in Brownsover from AED 212

"Nice location friendly staff very helpful and nice clean rooms with amenities"

"When we got to the hotel and checked in at approx. 9pm we were shown to our room only to discover that a tradesman was still working on the tap in the bathroom. He hurriedly tried to clear all his tools and equipment out of the room while the hotel receptionist said "I'll give you another room". He said no, i'm just going and so we got put in that room. We went in the bathroom and there was caulking on the floor and the smell made me and my daughter sneeze. The side bath panel had extensive water damage and when I had a shower, water leaked from the shower screen down the side of the bath and onto the floor, creating a very large pool of water. The cold tap in the sink, it didn't matter which way we turned the tap, it didn't fully switch off. The bunk bed in our room, had a couple of slats missing from the top bunk and one of our daughters said she could feel the springs that were in the mattress on the top bunk, so both my daughters slept in the bottom bunk together. There was no hairdryer in the room, there were only 3 mugs in the room for 4 people."

"Nice entrance. Reasonable and at times lovely staff. I’m 37 and fell on the extremely unsafe shower tiles that have absolutely no stick (we have video proof) fractures one of the bones in my thumb. Staff at desk admit to poor safety compliance and apologised but manager was dismissive and unhelpful and offered no apology. No once. I’m not at all a health and safety nut but between this incident and the fact that dishes are left outside rooms for 24 hours and strange smells I wouldn’t be going back in a hurry "

"Wonderful hotel with large comfortable rooms. The staff were all friendly and helpful. Very quiet and the free parking was a real bonus, especially as it's an easy walk to Leicester city centre and other amenities. Fully recommend and will book again for future stays in Leicester."

"Room was clean and warm but we were there for a week and although there was no room maintenance they could at least have serviced the waste bins and replenished the coffee etc. bar service was not open many times during the day which was poor for a hotel. Wi-Fi was not the best with the television often buffering and going off. Spa was more of a leisure centre swimming pool than a true spa experience "

"Clean, comfortable, good gym facilities "

"Rooms are a good size, but do look a bit tired, especially the bathrooms. but everything is clean and tidy and the staff are really good."

"Should have been better. Classy conversion not maintaining standards. Soundproofing of rooms is poor so you heat outside road and all the going ons internal to the hotel. Breakfast quality mediocre, not worth paying for. Reception on arrival at 8pm was deserted and took a few minutes for someone to appear, generally indifferent welcome. Won’t be staying here again. "

"Did not have need for the gym, however visited the pool severally and it was really nice.food is great too. I would visit again and again. "