Find Hotel with a Concierge in Mactan Island

"The hotel have issue in their AC for 4 days prior to our arrival, however we didn’t get information about this, and they only have one fan to be provided in one room. Upon checking out we did inform the front desk about our room is terribly warm, and we hope they did inform us about their AC issue, however the front desk mentioned she didn’t know about the AC problem, and made us look like we are making story, as most the staff the help us did told us it’s been 4th day that the AC unit is not working."

"Just make sure you pick a room with a window. The cottages had no windows, felt claustrophobic. Everything else was fine."

"The pools were fun. It’s great."

"The place itself is nice. But the food is disappointing. Not only is it expensive, it doesn’t taste good. The pasta we ordered on the first night at Kilimanjaro cafe was not thoroughly cooked. You can taste and see the hard shell. The staff are amazing."

"Staff were very helpful and accommodating. "