Residences in Maidstone District

"Great room and very spacious- loved the extras like the vanity and towel warmers. Bar staff was very friendly and engaging - made for nice conversation. "

"Did not have breakfast. But plenty of easy parking "

"Great hotel but a ridiculous price. The room was £130 with no breakfast included and an additional £10 to park. For the money, I’d have thought a dressing gown in the room should have been provided The food in the evening was also a limited selection and expensive."

"There was enough parking space Breakfast was very delicious Sometimes long waiting time at the reception The room was clean but very cold, the heating didn't work at all, plus the bed was very hard and uncomfortable for sleeping"

"The room was equipped with everything we needed . The only thing is that could be improved were the pillows- very lumpy and I was not about to try and contact housekeeping at three in the morning. Also some grout in the bathroom floor needed repair. The food in the restaurant was good and the staff everywhere were delightful."

"Good twin bed hotel room for a nights stay. Clean crisp bed linen. Powerful shower and plenty of hot water. Breakfast okay."

"Beautiful room, which was one of the suites, very clean, spacious, quiet! Would highly recommend "

"Everything is good. Thanks for staff"

"This was a really disappointing day. We found the rooms were not very clean very dusty dirty corridors the whole hotel is dated. The problem is the cleanliness. When we had breakfast, the plates were not clean. The whole pool area was dirty. The toilet et cetera were not very nice. Wi-Fi was okay. Breakfast wasn’t great. The milk had gone off in the large container and I told them it had gone off and it took about 20 minutes for them to replace. For a four star hotel, it wasn’t a nice experience. The Jacuzzi was also broken. It was my husband‘s birthday. I put that in the notes I also told staff and they didn’t even bother to wish him happy birthday. "