Find Hotel with a Concierge in Malia

"Lovely hotel, very friendly staff, great breakfast. I would only say that the bathroom was quite small. We also had a great balcony Quiet area, easy walk to restaurants."

"This hotel and the kind and attentive staff made our stay so wonderful. The approach to service was second to none ( We have travelled a lot), and food was truly outstanding ...the widest choice of high quality and fresh breakfast options and the most amazing dinners...we were so impressed with the standard. The very central location was so useful with easy access on foot to the port, and town centre. Our day trips also just picked us up at the door. The location was also quiet and evenings on the terrace pre dinner were so restful. "

"Everything is excellent especially the staff. 10/10. Superb"

"Always stay at the ibis whilst in Heraklion, great location, great breakfast and comfy beds - perfect x"

"Enjoyed our stay very much. Staff super friendly, welcoming, helpful, and polite. Breakfast was very good. If I had one suggestion, it would be to reduce the amount of desserts and sweets offered and replace with more hot food options such as waffles/pancakes, omelets to order etc. however, this was low season so I guess there is a concern about wastage "

"Let’s start with the many positives of this experience: - location is excellent, a few steps from the beach and with bars and shops on your doorstep - rooms are very big and have a balcony, good air-conditioning and a safe - beds are long - shower pressure is excellent, the olive oil toiletries too - everything feels very clean and tidy - the pool area has many sun-beds - staff is polite and friendly and there is an app to request the time your room is made up - breakfast and dinner buffet offer good variety, were different every night and included meat fish vegetables and local specialities. Items are constantly replenished and overall I think meals are excellent value - overall, it’s a very good experience. The following would require improvement, small adjustments would allow to step up from good to excellent: - when you book a double, as a couple, you expect a double bed or at least not to have single sheets and single mattress toppers, that leave a gap between you and your partner during the night. We basically slept in separate twin beds for a week. The bed itself is ok but I didn’t enjoy the twin bed set-up or find it relaxing when on holiday with my partner! - bathroom towels are small and rather thin - the hotel’s beach has no sun-beds (but the nearby beach does at 7 euros a day) - no private parking…we had no issues street parking in October but I wonder how busy this may get in peak season - the coffee from the machine at breakfast could be better. "