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"The food was probably the most disappointing thing about High Beach. There were large quantities of food and they were varied. The desserts were generally excellent, the breads were delicious and the cold and uncooked items were generally good but the hot and cooked foods were really poor. None of the food that was supposed to be hot was actually hot. It was all tepid. Even the soup which was in its own supposedly heated electric tureen was barely warm. Dishes which were just delivered from the kitchen were not hot. Every chicken dish, except for the chicken skewers, was totally dried out. The fish dishes were all very fishy smelling except for the mussels and the octopus. The stewed lamb, pork and beef dishes were acceptable but not memorable. Supposedly the nights had themes but had we not asked them what the themes were at the Concierge desk it would have been difficult to tell. Just to elaborate, on Greek night you couldn’t find moussaka nor any dessert with filo dough. • Being from the US, we decided to do our one table service dinner on Mexican night. So we made a reservation and went to Elia. The service was very good but again, the food was barely warm (given that we were sitting where we could see the food as it came out of the kitchen this was perplexing). My daughter and I had beef cheeks which were stewed and OK but the beef was served over a supposedly smoked eggplant puree which was the most unappealing brown color you can imagine. "

"La chambre était très propre et le lit confortable. La petite terrasse était très apprécié. L'emplacement de l'hôtel était idéal pour visiter le vieux heraklion a pied. Nous avons passé un très bon séjour à Heraklion malgré la pluie."

"Staff were wonderful, so kind. Buffet was different and delicious, amenities for the all inclusive were incredible - crepes, waffles, drinks, snacks! Minibar in the room was a huge plus, refilled everyday! Private pool was lovely, pool beds were comfy! Room is great, aircon fab, shower great, comfy bed with lots of pillows! WiFi was amazing most of the time! Only had issues when it rained. Wonderful hotel, wonderful people, couldn’t recommend enough!"

"Overall, we had a great experience. The hotel was conveniently situated near many amenities, and we had easy access to transportation, which made it simple to explore the island every day. The staff were really friendly and helpful, always ready to assist with anything we needed. Our room had a lovely side view of the ocean—close enough that we could hear the waves, which made the stay even more relaxing. We noticed that some people had complaints about the resort, which is a shame, because we genuinely felt it offered great value for the price we paid."

"We loved our stay. The room was great and the food was amazing. We were there out of season so there was not a lot of entertainment but we were expecting this. However, we had a lot of fun during our stay. "

"This is such a brilliant hotel for young families. It’s a really beautiful place with some lovely restaurants, bars & some cute additions like the gelateria & the little on-site kafenio. The staff are brilliant with kids and they’ve thought of everything you need. Malia isn’t the prettiest area, but parts of the Old Town are charming with some lovely, great value restaurants. My only criticism of this hotel how expensive the restaurant are. We chose not to go half board or all-included but I wish we had – I think it would’ve been much better value overall!"