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"Clean room and good staffs"

"Great location. Clean. Friendly and helpful staff. If you're driving, parking is bit of an issue. There is a public parking lot close by for 12 euro a day with in and out privileges for those staying at the hotel. The complimentary breakfast buffet is worth staying here alone!!"

"Excellent hotel and excellent staff. They always take care of us ensuring we have the room we like. All the staff are welcoming. The food and rooms are excellent. We have stayed many times and will continue to do so."

"Very clean, straightforward and confortable"

"Good value, good breakfast. Nice central location with restaurants around. "

"Well, most of the clerks were great! One of them, Georgia, has perfected herself. I thought it would be best to encourage guests to make an audio recording for each interaction. If you doubt that you behaved perfectly with her, you can play it and review it If you are imperfect, like myself, it can be a source of frustration.She let's people know if they made a mistake, with her eye contact and tone of voice."

"Overall check in time was very late. Not many guests so not sure why it took so long. Mold smell in room, back door to pool didn’t work well, and a ton of fruit flies in the dining area. Overall cleanliness near the food area wasn’t great. Just an ok experience. "

"This is such a brilliant hotel for young families. It’s a really beautiful place with some lovely restaurants, bars & some cute additions like the gelateria & the little on-site kafenio. The staff are brilliant with kids and they’ve thought of everything you need. Malia isn’t the prettiest area, but parts of the Old Town are charming with some lovely, great value restaurants. My only criticism of this hotel how expensive the restaurant are. We chose not to go half board or all-included but I wish we had – I think it would’ve been much better value overall!"