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"Hotel was beautiful, and the view from the room of the Pearl and TV Tower was stunning. Staff very helpful and professional. Not all of the staff will speak brilliant English, but that's not to be expected, and easily managed with use of Google Translate. All areas were very clean, beds were comfortable, and housekeeping very efficient. The surrounding area doesn't have as many restaurants or bars as across the river, but the Metro is easily accessible and very cheap. Excellent shopping within a 5 minute walk at Super Brand Mall. Area felt very safe at night (two female travellers)."

"Great from all aspects "

"The best hotel !"

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"This is a great property in an excellent location in the city. Staff was very friendly and efficient- room was very clean and comfortable."

"Great hospitality. As an older woman alone I felt well taken care of my the staff. Very safe "

"Views are amazing from our room also on the 32nd floor Vue Bar. Staff are very nice. Very walkable to the bund and sightseeing tunnel. Amazing City"

"Very nice hotel. First class. The service provided by staff was excellent. The rooms and amenities were excellent also."

"Was not expecting over £500 deposit to be taken from us on arrival. Some staff rude and unhelpful but wonderful choice of breakfast. Extras in hotel very expensive "