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"Although the decor and building felt a bit dated - lots of dark wood and patterned carpets - it was very clean and the staff were brilliantly friendly - remembering our names to greet us in the morning. The breakfast was straightforward and tasty and arrived quickly - loved the fact that there was cake on the breakfast buffet! It was quiet at night too. Had to air the room as there was condensation on the inside of the sash windows but wondered if that was because it wasn't possible to double-glaze them. It was plenty warm enough in chilly March and had a lovely warm shower and big fluffy towels. The room itself didn't have a lot of space for storage, just a small slightly musty cupboard which we didn't use in the end. It would have been nice to have some herbal tea and biscuits in the room. I think it's generally quite expensive to stay in the lakes as this was more than we would normally pay to stay but the location was excellent for walking and Ambleside itself. "

"Comfortable and clean room. Restaurant food was delicious, bar staff were great and a good range of beers to choose from. Overall we had a great 2 nights stay."

"The breakfast was traditionally and freshly made. The parking was good, the room clean and the staff friendly. "

"This hotel is at the prime location.We could reach any place from the hotel without car. Though the proprty is old style, however, the room was spacious with all the facilities. Staff was quite friendly and helpful. Would definitely like to stay here for my next visit "

"We have just got back from a wonderful stay at this charming hotel. The location, staff and facilities are fantastic, it is a lovely building. We've stayed in many hotels but this one really delivered on all fronts. We really appreciated the views from our bedroom which were absolutely awesome (from our room we could see Windermere and the surrounding scenery) we felt so lucky. The pool was lovely, clean and well serviced, with complimentary towels. The hotel gardens were beautiful. The restaurant and bar was a delightful experience, we enjoyed both evening meals and our breakfast, plenty of choice in terms of food and diet to suit most tastes. We will certainly be booking again and can't wait to return. Thank you so much to management and staff who went out of their way to make our stay memorable."

"Didn’t use bar"

"Love this hotel, staff always super friendly!"

"Room was clean and refurbished but let down by the bathroom The toilet was badly located and toiletries insufficient ( particularly as there was nowhere to shower in spa) due to no changing rooms being available Parts of the hotel have been refurbished and are lovely although often just superficial but the other parts are very tired and and unloved. Spa - the areas which were available were very good and clean but again doors were lacking in cleanliness and if you look closer corners are missed and left unclean Breakfast - was ok choice was fair but coffee was extremely poor. All staff who we interacted with were very pleasant and friendly - particularly Michelle on reception and the lady in spa at 4.30 Overall wonderful location - mainly clean and friendly staff I appreciate there is a lot of refurbishment happening with the spa and infinity pool - but it does appear that other areas are in decline."

"A very enjoyable stay. Very friendly staff, lovely room, delicious food and a great location. Very comfortable bed and clean contemporary bathroom. "