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"Best part of this hotel were the staff. Lovely people & great rooms! Had a few issues with the payment system but no fault of the hotel & they were helpful "

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"Staff were friendly and helpful. "

"I just have to say the staff are amazing. We traveled from the US to go to Isle of Man TT. After a 14 hour flight, a 1 hour bus ride from Heathrow to Gatwick, we chose to stay at the Courtyard Marriott to get some rest for a 5am flight…you can imagine how tired we were. At midnight we were awoken by a soccer team running through the halls and knocking on rooms while laughing and stomping down the halls. Needless to say, it was a tad infuriating. I personally went down to the front desk to complain and I was greeted with the most helpful and understanding service. Alexandra personally made sure that I, and my family, were well taken care of and compensated for our egregious interruptions from a group of drunk parents and unruly spawn. I can’t thank her enough for her empathy and understanding of my personal frustrations. With her help we were able to get some final rest with the comfort of knowing our early departure is well taken care of. I truly appreciate the care and concern shown and the honest, professional, and help Alexandra and the rest of the staff provided. They took a bad night and made it disappear, and our goals of getting to the TT successful without further burden. Thanks to Alexandra for covering our needs for the next steps of our journey."

"Just what we needed after getting back into the UK after a late flight. A very pleasant stay and a good nights sleep."

"Check in was easy. Staff are lovely, friendly and helpful. The rooms were clean and tidy. The lounge, bar and dining rooms are spacious. The bar food was excellent, plenty of food for the money. Breakfast was very good, lots of choice. A great place overall. The family loved the atmosphere. Great location."

"Very close to the train station. Perfect no frills hotel. Very pleasant staff. "

"Lovely large bedroom, very comfortable, clean and great dinner."

"Walking distance to the airport🙂 Clean and beautiful room. Friendly staff. Early checkin is a bonus🙂"