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"Was not planning on writing a review as I sent an email with feedback but they did not bother to get back to me. I can accept a poor experience but surprised at the fact that they don’t care so here I am. The room was not ready until 3:30 pm with lots of angry customers waiting. I knew the room would likely have been cleaned in a rush given that we were all given our rooms at the same time. The room was suboptimally cleaned. The sheets seemed dirty and I found long hairs. This happened late at night and the kind lady at the desk had to change the sheets herself. The pool itself seemed like it had not been cleaned in a while. The place is falsely advertised as on the beach but in fact its at the other end of the highway and you would need to cross the bridge by the way."

"room flooded"

"Clean and convenient hotel . I would stay here again. Hot water was lacking in the shower. "

"I loved the pool area. There was plenty of seating. "

"It's in a very good location and rooms were clean with a great View"

"We had a great stay here. Great room and pool area."

"Just don't do it. Hotel was pretty, room was also pretty, so its a shame. Very poor management. Strong perfume smell in lobby (stronger than victoria secret smell), rooms werent ready so they vaccumed and steam cleaned AROUND us as we tried to snooze in the lobby at 2:30/3pm in the afternoon. Painting hallways on the room floors - again - middle of the day during a full spring break season with children - so sign, no fan, and no windows could open so there was a strong paint smell. We were gone all day and rooms still werent cleaned by 3pm - we were told 5pm was the allowable cutoff. Cleaning was average. only one person did the usual "hotel" stuff like folding over the toilet tissue and making the room feel "done". "buffet breakfast" was really "continental breakfast" - didnt even include the usual batch of scrambled eggs. it was so diappointing, we didnt bother to go back after the first morning. The AC in the room could not be lowered or shut off so the tech said we could just turn the circuit breaker off - yet the room was still abnormally cold while it was 85 degrees outside. Pool was nice, but only good till around 3-ish, b/c the sun gets blocked by a huge parking garage. I did speak to management, but i booked through expedia, so they couldnt do much for us financially. disappointed with this hotel, especially considering the HIGH price "

"The pool was beautiful. Hotel was clean and fun! Staff by the pool were awesome. I would love to see more water stations around the property."

"Absolutely loved this place. Yes, it’s dated. But it had everything i needed to make my quick getaway enjoyable. A special thank you to Louis at the pool side bar. He was incredible. So attentive and thoughtful. 10/10 service from him. Pools. Jacuzzi. Beach. Everything in walking distance. Not much else you could ask for. Also, thank you to Melany, Angel and Andres for the daily text check ins and quick fixes when needed. Definitely returning. "