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Next weekend
30 Oct - 1 Nov
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6 Nov - 8 Nov
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20 Nov - 22 Nov
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18 Dec - 20 Dec
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Top Pinero Station Hotel Reviews

Residence Inn by Marriott San Juan Isla Verde

Residence Inn by Marriott San Juan Isla Verde

8/10 Good
"Overall, a Pleasant Stay with Room for Improvement My overall experience at the Residence Inn by Marriott was positive. The room was clean, the beds were very comfortable, and I appreciated the well-equipped kitchen, which included a stove, dishwasher, microwave, and refrigerator with its own ice maker. These amenities made the stay convenient and enjoyable. However, there are a few areas that could be improved. Breakfast Hours: The complimentary breakfast buffet closes at 9:00 AM, which I feel is too early, especially for guests who are on vacation and would like to sleep in. Extending breakfast until at least 10:00 AM would make a big difference. Unexpected Charges: During check-in, I was informed of additional charges that were not clearly disclosed on Expedia when making my reservation. Hotels should ensure that all fees are communicated upfront to avoid unpleasant surprises. Check-In Experience: The front desk employee spoke extremely fast while explaining the charges and hotel policies, making it difficult to understand what she was saying. A slower, clearer explanation would have made the check-in process much more welcoming and professional. Overall, I enjoyed my stay and appreciated the cleanliness, comfort, and excellent room amenities. With better transparency regarding additional fees, improved communication at check-in, and extended breakfast hours, the guest experience could be even better."
Jacob 2-night trip
Posted 9 hours ago
Residence Inn by Marriott San Juan Isla Verde

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