"I loved everything about this hotel. The city view from my balcony was amazing. The beachfront was amazing to walk out to. The housekeeping staff Crystal was very nice and helpful with restocking the items we needed. The room was very clean upon entry. There were many restaurants, souvenir stores, convenient stores within walking distance. We only took uber to Old San Juan. The food in the pool area was delicious."

"Rooms were clean, cleaning staff, bartenders, valet & servers were all amazing. I think the guys tending to the Palapas and beach chairs may need to get paid more. They didn’t seem like they were very enthusiastic about getting the guests set up out at the beach. Don’t get me wrong they did it but you could just tell they were not enthused. I don’t know if it was available, but there were no servers taking orders at the Palapas even though it looked like you had a little flag to put up when you...