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"Thoroughly enjoyed our stay. Lovely hotel & staff very efficient, friendly & helpful. Gigi the lady who checked us in was very helpful. Unfortunately the sink in the bathroom was very slow to empty, if we’d stayed more than one night I would have got it looked at. The shower doesn’t have a door as such & the water goes all over bathroom floor which could make it slippery, it either needs a door or the shower tray should be deeper. But apart from that I would recommend this hotel. Breakfast was plentiful with lots of choice & variety. "

"It was great "

"Hi, Everything was very nice overall, and I truly appreciated the hospitality. However, I did notice that the gluten-free options at breakfast were quite limited. Additionally, there were no clear labels indicating which products were lactose-free or gluten free. As dietary needs like gluten and lactose intolerance are not uncommon, it would be wonderful to see a wider variety of gluten-free and lactose-free options, clearly marked, in the future. Thank you again for the otherwise pleasant experience!"

"Great property! The rooms are big for London, very clean and modern. The location is excellent - close to trains and buses to go to any area of London, walking distance musicals, restaurants, and attractions like Buckingham Palace and Hyde Park. Highly recommend"

"Great hotel, staff and location. We had a beautiful view of the London Eye from our room. Only small downsides were the shower had small amounts of mold and we could hear traffic and trains through the windows, but no big deal at all. "

"Nice location. Clean property. Helpful staff. "

"Great location, impeccably clean with friendly, helpful staff. The added bonus of the cinema makes this our go to London hotel now as it’s very useful on wet days or just to relax for a bit. We didn’t have to time to use the spa but definitely will make time on our next trip. "

"The accommodations were impeccable, featuring a clean and comfortable room. The staff provided exceptional service, demonstrating both friendliness and helpfulness. The location is also highly advantageous. We recommend this hotel without reservation."

"C"