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"The property was amazing. We really were taken care of by the staff during our one night stay. I wish we would have stayed a couple more nights to enjoy the onsen which was very relaxing, especially having our own tub in our room to even further enjoy the relaxing experience. "

"Loved the hotel, stuff and food. Perfect place to have some rest after busy sightseeing "

"It was absolutely fantastic. There was a more around it than we thought with a few restaurants and a 24/7 7 eleven. The property itself is probably the best we’ve ever stayed in - the views when Mt Fuji came out from behind the clouds were really spectacular, and you can see the view from the private onsen. "

"If you're in Hakone stay here! There's no better hotel. This is by far one of the best hotels we've ever stayed at. It is lovely!"

"Clean and friendly."

"Staff was exceptionally attentive and professional. The food was excellent. Everything was well organized. The environment was peaceful and welcoming. "

"Staff showed except"

"Lovely views and unique fresh meals"

"Staff members were helpful. We had a good stay! "