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"Wonderful property and staff. Exceptionally kid friendly. Beautiful Onsen baths"

"Close to Atami Station, so easy to access trains, busses, taxis and shopping. Not as many amenities as a more expensive hotel, but they supply everything you need and there’s a Family Mart one block away. The staff are lovely and helpful. Everything was clean and comfortable. Free breakfast is small by North American standards, but I enjoyed it very much. This is a great, affordable Japanese hotel in a small onsen town. It was better than I expected at this price point. Two thumbs up! PS Don’t skip the Atami pudding in town, it’s worth waiting in line."

"Very traditional experience. High quality food. Nice onsen."

"I stayed here with my sisters and we had the best time ever. Every meal was prepared with great care and details, and delicious. Outdoor spa in snow was fantastic. And more than anything their staff members were unforgettably friendly and kind. We want to visit again soon for sure. "

"The staff was very welcoming and helpful in every way...storing our luggage, check-in, answering"

"Beautiful facility and grounds, traditional interior design and outdoor onsen make for a very special setting."

"Room was gorgeous with the open air bath on a balcony overlooking Mount Fuji. The staff was extremely hospitable and professional. "

"The property is right up next to the mountain,and will need to drive or make use of the Uzi Bus system to get to the locality ,but this makes it very unique. "

"The projector was broken and the hotel knew about it."