Search Chalets in Atami

"We had a room with a private bath on the balcony. Our room was very clean and well appointed. My husband and I had separate single beds - not sure if I made a mistake with the booking or if that was standard. The location of the hotel is stunning. The staff were incredibly welcoming and accommodating. There was a shuttle bus from the local train station which we didn’t know until a couple of days before our trip. The included teppinyaki dinner was one of our favourite dinners in our whole time in Japan. No tattoos allowed in the public baths, but the private bath was perfect for me. "

"Very spacious propert"

"My room AC was not working. They offered another room but it was very late and my infant was asleep along with my pregnant wife. FYI This hotel is not a real five star hotel. You will not find this luxurious. The pictures are definitely deceiving. "

"Breakfast was great & onsen was clean, no fresh towel service at the onsen"

"Suite with bunk beds was great, although room wasn’t super clean. Bathroom sink had layer of grime and visible debris on carpets, couch had a rip in fabric (was difficult to report this to hotel). Nice balcony with room, rooftop terrace was beautiful, onsen great! Check in was a bit limited. You need to add your passport info the day before/prior to arrival, get QR code and code for door. Then on arrival, use iPad scan QR code to talk remotely to a person to verify your id. That seemed to only be available from 3-10pm, so don’t arrive too late. Free drinks, snacks, soft serve icecream between 5-9pm (my kids loved)! Not a ton of restaurants near hotel but did have a family mart across the street. "

"Thoroughly enjoyed our stay at the hotel and everything was to a high standard. Would stay there again ."

"Good hotel and convenient !!"

"This is a fantastic hotel with so much history. The staff were so lovely and accommodating and the facilities with the onsen, the garden, the bar, the lounge- everything is so lovely. They even upgraded our room view which was very nice. The only odd thing was a particular waitress that were serving us in the Japanese restaurant and also in the breakfast hall the next day. She was insistent on us buying a sake pairing when we didn’t want to. For the breakfast she also insisted we buy the breakfast package even though we had already ordered something else. I also found it odd that she gave us the bill before we had finished eating and she seemed to forget about our breakfast for 40 minutes. Other than that, it was absolutely amazing. The rest of the staff were incredibly accommodating and professional. "

"Close to Gora station. We stayed in the Condo, so it was a separate building to go to the Onsen & lobby/lounge area. We enjoyed evening snack and sweets. We couldn't change the room temperature and asked for help from the hotel and came to find out the temperature couldn't be changed so the room was too warm to sleep comfortably. Over all, we enjoyed our stay."