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"Keio has always been my “go to” place to stay. Most previous business trips was the default Hotel. Still consistent with personal trips. Had to leave 1 Day early. I paid the entire amount when checking in. Let Hotel management know, they said normally have to go back to you for refund, but said they would credit back my CC. Hope it happens without getting hotels.com involved For refund "

"Their location in Tokyo and their exceptional service is why it’s my favorite Tokyo hotel. Conveniently situated near Ikebukuro station, there are a variety of eating options."

"Amazing stay, at a wonderful hotel. "

"We had an incredible stay at Daiwa Roynet Hotel Nishi Shinjuku PREMIER. Everything about this hotel was perfect for our trip. The location is ideal: just a short walk from the hustle and bustle of Shinjuku, yet nestled in a quiet, peaceful area that offered a nice break from the city’s energy. The hotel itself was spotless and well-maintained, with modern, comfortable rooms and excellent amenities. The staff were friendly, professional, and always happy to help, making us feel welcome from the moment we arrived. It offered great value for money. Whether you’re visiting Tokyo for the first time or returning, I would highly recommend this hotel to anyone looking for a comfortable, convenient, and relaxing place to stay in Shinjuku."

"The property was nice and located close to the Shinjuku metro station. The front desk staff were very friendly. We enjoyed our stay. "

"Good service and amenities "

"Location is good close to subway Very clean room we got what we expect very quite despite its situated in district area Close to different restaurant and lots of 7-11 to pass by "

"Great hotel a little out of the main hustle but so easy to walk around. The Bakery downstairs is amazing some of the best breakfast items . Try the grilled cheese and croissants . Only issue there is a large step up to bathroom might not be suitable for people "

"Great hotel"