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"The staff here was excellent !! "

"Room was very clean though it could use some work but the view more than made up for that. Staff was friendly and attentive. "

"My stay here was during Hurricane Melissa so things were different for us. Our first two days on the resort were amazing before the storm hit. The private beach, pools, swim up bar were all amazing, staff was great, very kind and beautiful people. The food was 4/10 only because it was bland and lacked seasoning but I think they make it that way to accommodate all people, there was a good variety though. The staff did great during and after the storm in my opinion, they were definitely prepared for Melissa. Our trip was extended from 4 to 9 days, we had to travel to Kingston to get back to the US it was definitely a vacation for the books! "

"Great"

"I would say the hospitality from the entire work staff was impeccable, even though we were there at possibly the worst time in history during hurricane Melissa the staff made sure that everyone was safe and well taken care of outside of the fact of us not having any running water or air-conditioning. We had food and shelter. The resort also make sure logistically that everything was accommodated for."

"Every head must bow, every tongue must confess: The Secrets wild orchid is the best all inclusive in Jamaica. This Hotel is perfection, they did suck a good Job taking care of all the guest during the Hurricane Melissa. "

"We were there during the hurricane.The staff was amazing. They went above and beyond to make sure that we were safe, well fed and entertained as we dealt with this catastrophe. Many of the staff hadn't been home in days. Didn't know if they had a home to go to or even if family members were okay. But they continued to take care of us with a positive attitude always. Even during the hurricane they continued to serve excellent food throughout the day. The Managers all jumped in to help with housekeeping, cooking,serving and cleaning. Special mention for Rhodene who was wonderful. Always resolving issues with a smile. I will definitely return and I highly recommend Iberostar. "

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