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"Très bien"

"Room was clean, and perfect for us. Staff was excellent "

"Was clean and nice staff"

"The room was super clean and spacious. The staff was really nice and the breakfast was good! "

"It’s a magical hotel to stay at during the winter holidays. The decorations are dreamy. Our room view on the 18th floor was stunning. The customer service was excellent. Our 3 years old enjoyed the treasure hunt throughout the castle. We were just very disappointed with the Holiday Brunch, for the same price or less we’ve had much more lavish brunches at the Renoir at Sofitel Montreal and at the Casino of Montreal. Overall it was a great family experience. "

"Nous avons presque tout aimé; vue de la chambre sur le fleuve magnifique, grande salle de jeux et arcades (avec billard, ping-pong, baby-foot), piscine extérieure chauffée, bien situé dans la ville (parfait pour visiter), jeux de chasse aux lutins pour les enfants et le menu du restaurant buffet du déjeuner. Les seuls points négatifs relevés sont en lien avec l’espace restreint des chambres et le menu du restaurant du soir (cher pour le rendu et peu de choix). Nous y retournerons certainement. "

"Room were clean. Staff was polite and courteous. Hotel was very clean and very well maintained. We had two rooms booked for our stay and have zero complaints. Cleaning crew did an excellent job as well. Definitely deserve the 5 star rating. "

"beautiful hotel - friendly staff- great location "

"Hotel toujours propre et confortable. Localisation idéale et personnel accueillant. "