Find hotels near Monument to the Family, Mazatlán from AED 167

"Ocean View is nothing what the pictures show. Definitely needs to update pictures. We had booked 4 different rooms all four were very dirty one we noticed 2 cockroaches. Not enough towels were left in rooms, safe box didn't work in 3 rooms back sliding door did not lock at all. Very unsatisfied with our stay at this Hotel."

"We find water all around the room,s floor. The wc dosn't work right, the elevedor was broke"

"Muy buena ubicación "

"Still very good value. "

"Ok"

"Located in the Golden Zone, the hotel is a 5-minute walk from the Malecón, plus lots of stores and restaurants, which made shopping, day trips, and taxi/Uber rides a breeze. Overall, we had a wonderful time and can't wait to return to Mazatlán. Staff were incredibly friendly (about half spoke some English), and the restaurant, Condimento, offered a massive, delicious breakfast buffet that includes excellent Mexican and American food, plenty of fresh fruit, plus hot and savory dishes. Sandra and Adan took great care of us and made us feel welcome everyday. Angel, who runs the pool side bar, did a lovely job anticipating our needs and ensuring that we were comfortable lounging in the cabanas. We spent our weeklong stay in a spacious Junior Suite that had a spectacular view of the ocean, perfect for watching pelicans dive and hunt. Small note: our wing of the hotel was immediately next door to several restaurants and La Rosalía, which is a nightclub, so we were a little worried about noise during our first night (Saturday) given all the mariachi bands performing on the beach and parties we could hear all night, but thereafter it was rather quiet for the rest of the week, with events wrapping up around 10-11pm. Plenty of fantastic mariachi musicians during the day, but nothing that interfered with sleep or resting up for day excursions. (From the hotel courtyard, you can hardly hear anything except the ocean quite frankly.) Honestly, a week isn't long enough for this gem."

"Elegimos su hotel esperando recibir el nivel de servicio y hospitalidad que los caracteriza; sin embargo, nuestra experiencia de bienvenida fue sumamente desagradable. Durante nuestro proceso de registro, el trato por parte del personal de recepción fue deficiente. En particular,con nombre Arturo “ Esta persona se dirigió a nosotros con una actitud sarcástica, grosera y cero profesional, lo cual nos generó una gran frustración y estrés innecesario tras nuestro viaje. Entendemos que el personal puede tener días difíciles, pero el trato despectivo hacia los huéspedes es completamente inaceptable y mancha gravemente la imagen de su establecimiento. El inicio de nuestras vacaciones familiares se vio opacado por esta situación que pudo haberse evitado con una atención cordial y respetuosa."

"Our room was beach front with birds flying by at eye level. "

"Very clean, service Excellant! Great location, patio deck spacious with great view and a wonderful pool"