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"Rundown hotel catering for the masses - staff are less than interested "

"Upon arrival staff checked us in but were not forthcoming with information. Pointed and said breakfast is over there but actually breakfast was up the stairs on the UpperFloor. Rooms were a tiny bit worn and in need of a refresh. The windows looking out from the breakfast room needed a clean to be able to admire the view. Snacks and drinks to buy in reception were expensive, far better to walk 5mins to Tesco Express. Location is excellent for TowerBridge and St Katherine Docks. Restaurants and bars are within walking distance and even across the bridge there are some other options. Breakfast was ok but nothing exceptional just as you’d expect of a normal hotel. Decent times at the weekend from 0630-1030."

"Overall a good hotel in a great location. The bathroom could use a little upgrade. But still no complaints about the hotel.service was amazing."

"Good free breakfast. Loved the coffee machine for Lattes. "

"Great location, clean rooms.staff would try to sell you an upgrade if you arrive before the normal check in time at 3pm Hotel is good value for the money it charges"

" perfect location near the connecton metro station"

"Excellent restaurants"

"Space was utilized 100% with bunk bed for 4 people"

"Wonderful location with just a couple minute walk to Russell Square Station (Picadilly Line). The room was clean and a decent size for London. Breakfast buffet was delicious and good value. Just be careful with the shower flooding because the water pressure was too much to handle all at once for the drain. There is luggage storage which is great but was annoyed that I had to take out and toss my sealed water bottle I just bought out of my backpack pocket in order to store."