"Office mgr. turned an about face on me by giving me a “Do Not Return” label on me because her assistant mgr. granted me an extension for 24 hours and thus I was supposed to check out after 21 days. I had an issue with checking out (I am disabled) and I checked out the next day as promised. ONLY to be told that I cannot come back. I had stayed there from March, 2026 - July,2026, with no problems. I even paid $300.00 for the window damage after my ex broke in and took my dog. I got along great...

"An unexpected hidden charge. A CASH deposit required even though the room was prepaid. If you're going to have that kind of requirement then MAKE IT OBVIOUS on websites. $3.99 to use their ATM. It was 1am. Not like I had a choice to go find my bank in a different city/state. This is the kind of thing that I will stay elsewhere from now on. The way I see it, you owe me four bucks. Oh, BTW, I have been in the hotel industry over 40 years. There's nothing you can tell me about customer service and...

"I would not recommend this hotel in California. They do not believe in AC and it was so uncomfortable the bed was soaked in sweat. Had to buy a fan but still suffered. Plus the kiosk for live checkin was not for me. Also dont upgrade your stays, i got the same room I did last time. They didnt even offer a refund after explaining there was no AC."