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"Room was always clean, everyone was super nice and helpful, the furniture in room maybe need to me replaced the couch was ripped up but other than that it was perfect "

"Easy check in and out. Employees are friendly and helpful. Easy shuttle to and from the parks. Clean rooms and good food available. Only thing is they need better pillows in the rooms."

"La habitación muy limpia, el personal siempre atento "

"Not only are the rooms very clean but the staff is extremely nice and the free bus to universal was a great plus. I would recommend this hotel to everyone "

"Clean rooms great staff have comfortable beds. Really enjoyed my stay here."

"Room was extremely clean and check in was easy"

"Great hotel layout, cool pools, and good restaurants "

"clean room, loved the breakfast parfaits, friendly staff."

"We stayed one night after our cruise so we could go to Universal Studios. The room was spacious and very clean. I loved the layout of the hotel. The staff was friendly and accommodating. There was a shuttle from the hotel to and from Universal that was dependable and convenient. It's about an hour from the cruise port though so, if you are using Uber, keep in mind that it won't be cheap. We paid about $120 plus tip. My only complaint was the lack of a restaurant after breakfast hours. The have an open air bar with food in the pool area, but it was so cold and windy the night we we there that it was miserable. I waited to get cheeseburgers to go since there wasn't much else. The burgers tasted kind of like bubba burgers. I would definitely stay there again, but will eat before getting back to the hotel at night. I also noticed they charge $20/day for parking. Uber back to the airport was less than $30 plus tip."