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"The staff was amazing. Very relaxing stay. Best sleep I've had on the Japan trip!"

"This place was so helpful to us on our trip. From organizing transportation to recommendations of local restaurants. Very friendly and knowledgeable. "

"Food was excellent. Room was clean. Property was clean"

"Rooms are a bit dated but super clean and well maintained. Staff was awesome, and the breakfast was one of the best I've had at any hotel in Japan. Location is fairly remote, but extremely peaceful, and there are free shuttle busses into Toyooka. Onsen was pretty good and clean. If you are looking for a relaxed time away from the typical tourist bustle, I can highly recommend this hotel. Most guests were elderly and extremely friendly, and it was completely silent at night."

"Spacious room, even though I don’t speak Japanese that well the staff were very helpful!"

"Kinosaki is such a beautiful community and this property was delightful. The room was a traditionally styled Japanese space and very comfortable. "

"The staff was very friendly and accommodating. The hotel and onsen were very nice and the breakfast was delicious. I highly recommend this place for your stay. "

"Super foreigner friendly onsen ryokan, delicious buffet!"

"Wonderful stay! Our friends were late in arriving and they held dinner for them. The dinner and breakfast were amazing. The staff speaks limited English but worked hard to make everything perfect for our stay. I would recommend staying 2 nights to really experience Kinosake Onsen."