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"I stayed this hotel several times. It has been updated very well. We stayed at a corner room that is much bigger than other rooms. It was spacious and comfortable. It was worth to pay extra for a bigger room. I love the location, so I usually stay there when I visit Tokyo. The subway, JR, and airport bus are very convenient to access. Many shops and restaurants are right next to the hotel. No coffee was provided in the room, just teas. The bath room is simple, not big. That is why I gave 4...

"Location was very convenient across the road from Shinagawa Station. The room we stayed in was in the main tower was clean but old."

"Great location and great staff."

"The breakfast is very expensive atleast $30per person, so it would be great if the hotel could offer better breakfast deals or packages. The location is excellent and very convenient, so we highly recommend staying here. We also loved having convenient shops inside the hotel, especially Tully’s Coffee and 7-Eleven. The staff were lovely and friendly, and the prices were very reasonable for a quick meal or coffee. Overall, a great and convenient place to stay."

"I picked here for convenience location and gym. Business lounge is nice surprise"