Find Adventure Hotels in Naples, NY

"Bed was super clean and comfortable. Room temp was nice all night. Enough space even with a pack n play."

"An excellent stay and a very good value"

"I called 0n THREE occasions to make sure we would have a FRIST FLOOR ROOM!!!! First when I reserved the room IN JANUARY FOR APRIL 25 , then again in March. THEN THE DAY BEFORE !!!!!! At pre check in on line , I requested a first floor room !!! EVERY TIME I WAS ASSURED A FIRST FLOOR ROOM ! So we checked in and they didn't have us in a first floor room. They couldn't accommodate our request at the front desk!!! The coffee maker in our room didn't work !!! No coffee in the check in area !"

"I arrived at 430 to be told my room wasn’t ready. I had to wait an hour for my room. I have an 11 month old baby and if my family wasn’t there I would’ve been left to wait in the lobby. When asked how they could compensate I was told there was nothing they could do for me. My room was 2.5 hours late. They didn’t even apologize."

"The staff is excellent. The room was spotless and had everything I needed. I come here every year in April and I will always stay at The Best Western!"

"The hotel was ok and convenient. The lady at check-in was polite. I checked in at 8:30 pm and walked across to a lovely restaurant (that was basically in the parking lot of the hotel). When I got back it was late. I showered and got ready for bed. When I pulled the covers back, I noticed a stain on the side of the mattress. After looking closer, it was a huge stain. And when I pulled back the mattress cover, there were more stains. Looked like blood or vomit. The sheets were clean. So I just slept on the opposite side of the bed. If it was 11 pm, I would have asked to be switched into another room. I took pics and videos and showed the front desk in the morning. The manager came and looked at them. They apologized and said thank you for bringing this to our attention. They should have given a discount or at least offered one. But nope. So you all need to be aware. I was in room 205. I bet the mattress is still disgusting."

"Hot tub was lukewarm and area around the pool was very narrow. Temperature control in the room was also a drawback."

"Nothing I didn’t like.front desk staff was fantastic, breakfast was amazing, the fire pit incredible and I always love when a hotel allows me to park a motorcycle in the front covered area. Look forward to my next Geneva stay. Thank you from Canada"

"Breakfast was mid. There was garbage on counter in bathroom. The television selection of channels was slim. And just to watch Netflix I had to hotspot the tv. The couch was disgustingly stained and smelt like pee."