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"I recently travelled to Preston to attend my master’s degree graduation ceremony with my daughters . We spent one night in an apartment somewhere in Preston. This apartment was booked on another platform. We left earlier than scheduled,because we didn’t like the place . Fortunately.i visited Hotel.com in our desperation to leave the apartment due to its filthy state ,and thank God that there was an available room at Hampton by Hilton . It was indeed a great experience! Marcella’s hospitality was top notch . She made us feel at home . She ensured that we were we happy during our stay Another staff called Fatima was extremely pleasant and hospitable. She was happy to help whenever we needed it. However, a particular female staff was somewhat rude and dismissive. Overall , it was a pleasant experience and I look forward to staying in this hotel in future."

"Our first impresdion of the reception area was WOW. Beautiful venue with breathtaking grounds. Lovely sun terraces and fantastic restaurant with amazing food. Would recommend. We had an evening meal which was superb and Breakfast was great too. Spa area small but nice enough for a relaxing dip in the pool and steam room, sauna and very small gym but enough for me. My only disappointment was that our room was a club room and accessed via a path to an annexe which did not have the same WOW factor as the main building. The room was very big with large bathroom, large lounge with couch and separate dressing area which was a nice touch and although it had been decorated recently and clean i just had the feeling that it was a bit tired. The furniture was old and the bathroom was very tired and needs to be fully updated. Bed was very soft and bouncy but slept ok. Just loved the place and sad the room was not so first class as the rest of the hotel. Having said that it was acceptable for what we paid."

"A lovely hotel. It had everything you could want. The staff were very friendly and helpful. The room was large and clean and the breakfast was good as was the dinner. It had parking and a bar"

"Will be back"

"The Craven Heiffer has a warm and welcoming atmosphere - staff were professional, friendly and approachable and the service was excellent! My hotel room was lovely and spacious, the bed was comfortable and I had great nights sleep. I will definitely plan a return journey … the bar staff were lovely and I’d like to thank Gemma in particular ! "

"Renovated rooms with really nice bathrooms. Staff was also super helpful and friendly. Quiet room"

"Great hotel"

"We did not like the spider web on windows but rest all look good"

"We had a fantastic stay at Crowd Spa and Hotel. The suite was beautifully designed—spacious, modern, and exceptionally comfortable. The spa facilities were top-notch, offering a perfect mix of relaxation and luxury. Highly impressed and would definitely return!"