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"I recently travelled to Preston to attend my master’s degree graduation ceremony with my daughters . We spent one night in an apartment somewhere in Preston. This apartment was booked on another platform. We left earlier than scheduled,because we didn’t like the place . Fortunately.i visited Hotel.com in our desperation to leave the apartment due to its filthy state ,and thank God that there was an available room at Hampton by Hilton . It was indeed a great experience! Marcella’s hospitality was top notch . She made us feel at home . She ensured that we were we happy during our stay Another staff called Fatima was extremely pleasant and hospitable. She was happy to help whenever we needed it. However, a particular female staff was somewhat rude and dismissive. Overall , it was a pleasant experience and I look forward to staying in this hotel in future."

"Will be back"

"The Craven Heiffer has a warm and welcoming atmosphere - staff were professional, friendly and approachable and the service was excellent! My hotel room was lovely and spacious, the bed was comfortable and I had great nights sleep. I will definitely plan a return journey … the bar staff were lovely and I’d like to thank Gemma in particular ! "

"Renovated rooms with really nice bathrooms. Staff was also super helpful and friendly. Quiet room"

"Great hotel"

"Continental breakfast was great, bar staff was excellent "

"We did not like the spider web on windows but rest all look good"

"We had a fantastic stay at Crowd Spa and Hotel. The suite was beautifully designed—spacious, modern, and exceptionally comfortable. The spa facilities were top-notch, offering a perfect mix of relaxation and luxury. Highly impressed and would definitely return!"

"Beautiful large rooms with comfortable beds. Towel warmers and fans in the room. Large window to open to circulate air. Excellent breakfest. Highly recommend. Spa on site for relaxation."