"全て良かったのですが、室温が高めで、少し暑かったです。"

"Everything was great minus the pillows and the bed is firm. "

"When I stay in Shinagawa, I always choose a Prince Hotel to stay because they have high quality everything. This was an elegant hotel that had the Prince Hotel quality. "

"Ótimo atendimento, equipe super atenciosa."

"Stayed here for access to the Shinkansen at Shinagawa. Very close to station and convenient. Room size was ok and comfortable. We left before breakfast. Would stay again for access to Shinagawa."

"Clean room, great staff who are very welcoming and helpful. The ability to leverage the executive lounge was an excellent touch. "

"少し早めに着いたので、early check-in をお願いしたのですが、同じ値段で部屋のランクアップとアーリー　チェックインが出来ると教えて頂きました。　ありがとうございました。"

"Our 3 day stay was superb. From the personal reception and reception to the final trip arranged for the airport. The choice of restaurants was amazing. Sadly not enough time to enjoy them. Well positioned for the main station certainly a place to return to "