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"My stay was excellent and customer service was top tier. "

"I booked my room on Expedia. When I arrived the hotel staff said my room wasn’t paid for. I showed them my confirmation number and my banking info to prove that it was. The staff at the front desk said there was nothing they could do and we’re not allowed to check me in because it wasn’t paid at their end. My daughter and myself had to wait in the lobby for almost an hour and a half. I had to contact Expedia and they called the hotel to resolve the issue . The hotel manager initially wanted me to pay again but at a discount of $10. I refused to pay twice. After that unfortunate experience, we went to bed and had to listen to someone snore all night. I didn’t get to sleep until 5am. The walls must be super thin and definitely not sound proof. Very disappointing and I will definitely not be returning ! "

"Clean room good staff"

"It was a great stay "

"Impeccable hotel. "

"Great for a quick trip. Staff was wonderful and there was a great selection for breakfast."

"Yes "

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"Apparently there had been a flood so we were subjected to noise of a thousand fans, hallways like minefields and constant banging until “when it stops sometime late” (quote from front desk attendant."