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"We already paid the $22.10 fee when we made the booking and your staff confirmed that. The front desk staff told me they would resolve it with Expedia and that we would not be charged twice. Despite that, we were charged both by Expedia and by your hotel. We stay at your property several times each year and have consistently chosen it over other options. This experience does not reflect the level of service we expect. Please reverse the duplicate charge as soon as possible. I would also like a manager to call me tomorrow to confirm this has been resolved. I hope this can be corrected quickly."

"Don’t recommend"

"The glass shower trim was not finished. Water from taking a shower was leaking on the floor. "Shoddy Work""

"Overall, it was a good experience and a good stay. The morning staff was very welcoming and helpful."

"Nice room, good bed, hot water in shower, and good value. Breakfast was just coffee and muffins, but both were very good (good coffee was a plus). Desk clerk was friendly but didn't answer the phone on the 2 times I tried to call him. When I went down from the third floor to inquire about not being able to get my phone on the free Wi-Fi, he was yakking with someone on the phone. Not professional to ignore guest phone calls. I was completely unable to connect to the wifi on my phone and spend about 1/2 hour trying to connect my laptop. The connection process (via Wyndham) is ridiculous and needs to be simplified."

"Very good hotel, everything was nice and neat, very spacious and clean, and rooms also smelt good"

"Clean room good staff"

"Love this place. Center of everything I do in Royal Oak!"

"All the way around-everything was great!"