Find Hotels with an Indoor Pool in New York, NY

"came in and there was a huge line to check in, was advised to come at 4PM, than was asked to do mobile checkin, which i did at 4PM, system said room can be within an hour, so agreed to 5PM, at 5PM, system showed checkin time 5:45PM, anyway decided to stand in the regular line (not the mobile check in), used the time to write a message on the app, and got a auto response that said "sorry for the delay, please write us a feedback"..., around 5:30PM (2.5 hours from 3PM the check in time), got in front of a staff member, and when I said this is so wrong, the staff member immediately said, he just check in people and if i want i can write to the management, as this is usual... Internet in the room is at a fee (i do not remember when last time was asked to pay for Internet), got 1 battle of shampoo for the entire 5 night stay... they never thought to bring another one... i checked out at 11AM sharp, and left the room at 11:10AM... in these 10 minutes was asked twice when I am leaving.... so 2.5hours delay in check in is OK, but 10 minutes checkout is not... i travel all the time and spend allot of time in hotels, never wrote a bad review... this is my first! horrible experience."

"Awful staying not coming back AT ALL! "

"Bath drain totally blocked it need 2 hours to put almost functional. Electrical Outlets damaged and hold in the drywalls. High Noise from other rooms. My from smell strong like urine. I booked 2 bed they gave us for 3 people 1 king size. Breakfast for $14 result 1 orange or apple 1 juice or soda and 1 bread or nothing else, it was delivery in a small counter like a tikect seller POS, woman taking a list and notes like a jail, people in line in the lobby beside check in and check out seems central station. Parking lot offered with announced fix rate daily, no matter what they charge $87 for 18 hours and hotel said they are different company. Hotel representative gave me $45 off by something as time sharing police and when I claim more matters they said $100 off but this bad attention and situation deserve be free no any money at all. Staff in the lobby show high stress and one of their leader all the time was upset while he was talking with other. New York is not New York any more. I will never return there and it is so sad, it was my preferred place to go and by far, and I have visited more than 100 times and most than any other place. I travel millions miles from Miami to Caracas mostly and I select go firts for one day or more to Manhattan a place that every one charge enough energy to feel grate. I miss that "