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"Superb stay from start to finish. Extremely helpful staff who were always friendly and approachable and actually looked like they were enjoying their job. The executive lounge was lovely and offered a good selection of food and drinks. A lovely room with a comfy bed and the chair by the window was sumptuous! The only negative was an over bath shower (but I appreciate some people like a bath) and the odd mirror/plug situation that seems to exist in most hotels. We had a fabulous stay and...