Resorts in North Hilo

"Friendly staff, clean room "

"Ants and coakroaches in the room. Mould and AC leaking. Wet carpet. Microwave not working. Toileteries missing and not replenished. Rooms were not serviced for towels and replishment. Service was poor. Ac door was vibrating when you set fan at high speed and vents were blocked with dirt. We changed 3 rooms 650/210/810 and all room had issue. Not worth money they charged for the trip. We even couldnt sleep 4 nights we stayed there."

"Beautiful place to stay. Nice hot tub. Simple but good breakfast. "

"Staff was great and very accommodating as I needed to modify my stay after checkin. Property is clean but it is a little dated (although that seems common on the Big Island). Easy to get to the national Park from this hotel. There is also a nearby park within walking distance for easy access to the ocean. Recommended for a stay in Hilo."

"We actually didn't get to stay. We had to cancel because of the storms after the cancelation window. We appreciated getting 50% back and the property being understanding and helpful."

"The place was easy to find with the directions provided by the property. We loved being so close to the park and getting to explore the volcano areas during our short visit. Oatmeal, fresh fruit and coffee provided made a great breakfast and the fresh baked banana bread was an added bonus! I would highly recommend the Aloha Crater Lodge to anyone wanting to be close to the volcanos national park. "

"We thoroughly enjoyed our stay and would definitely look to stay again and would recommend it to others! The room was awesome as well as the area and view! Staff was very friendly!"

" The room was cool & clean (good A/C). Lots of room in the unit as well as a big kitchen. "

"Incredibly good deal for the price. No elevator but my unit was a mini apartment with sofa bed, kitchenette stocked with utensils, cookware and real plates and glasses. Fridge/freezer was much larger than the under counter units in bigger chain hotels. There was even a washer/ dryer. Better than an Extended Stay in that regard. Hotel manager was easily accessible by phone to answer questions and deal with a complicated booking situation. Got it resolved quickly and extremely favorably. Parking was free and very close to the building. 12 spaces advertised but the last two were in the exit driveway. No one wanted to back out of the driveway onto the street (no turn around) or get hit so didn't park in those spaces. Some small things that would make it even better: I actually baked a pizza in the toaster oven. Hot mitts would have been nice. A small trash can under the kitchen sink would be nice. Beats walking into the bathroom or living room after wiping up spills. Couldn't tell if the remote control for room comfort did anything. The settings changed on the remote but not on the unit inside the room. I would definitely stay there again."