"We were staying for one night and had to get maintenance to our room twice. First the battery to open the door was dead and we waited 20 minutes for someone to show up and change it. That was at 11am. At 5:00 pm we had to call again because the tub was not draining when we tried to shower that was a good 40 minute wait. The hotel is a bit dated the bathrooms really need to be updated. The room was clean and beds were comfortable"

"Hilton charged me twice for incidentals. So I got charged $50 x 2. It has not been refunded yet. I checked out three days ago. The front desk person asked me to call back during the week to speak with their financial person. I just happened to be checking my bank statements and caught this. Great location. Bathrooms are definitely need some refurbishing."

"Breakfast was cold. All tables had dirty dishes on them. Everything else was great!"

"We really enjoyed."

"Great Services. no Complains at all."

"Perfect location in St. Augustine! It was hot while we were in town, & this hotel is right in the middle of downtown-perfect for taking much needed breaks. Also, the staff was super friendly & kept cold water bottles for guests. We were given complimentary wine our first night as well as a room credit that we used at the bar. It was a great hotel!"