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"The service and accommodations at this hotel were truly excellent. It is one of the best experiences I have had abroad (I am from the U.S.). I had several extraordinary requests, including making copies and checking in early (I was traveling with two young and very tired grandchildren) and all were addressed helpfully and cheerfully. The concierge was very helpful with our luggage and arranging ground transportation. The breakfast was outstanding and the room was spotless and comfortable. A wonderful experience in every way. "

"Superb as always - great hotel, location - brilliant staff and great rooms. Bar and restaurant are also excellent "

"Great location, close to underground stations and great restaurants close by"

"All the staff we came into contact with were so friendly, helpful & professional. Nothing was too much trouble for them. Thank you. "

"amazing location, but a very very busy hotel. Would highly recommend the Tower Bridge view rooms"

"Huge room with big comfortable beds and gorgeous linen. A great location, near Tower Bridge and St Katherine’s Dock. Close to tube station for easy travel around London. I’d definitely stay there again. We didn’t have breakfast as we like to get out and about. "

"A lovely hotel with excellent attentive service."

"Unique experience "

"The staff was amazing. Lane and tge rest v of the team mad eme feel literally at home. The room was brand new with everything. The ppace "