Find Luxury Hotels in Northwest Rochester, NY

"Nice facelift for the building. Very clean and fresh looking. Staff seemed friendly. Breakfast selections were good for "Cold Continental". Overall, a good value stay."

"I didn't like the place at all and actually checked out within an hour of checking in. I was told by expedia that I would get a refund but didn't receive one. I was assigned a room on the second floor but there was no elevator. Access doors locks were not working and the door was catching. I also saw a lot of random workmen going in and out of the hotel and hallways which made us feel unsafe. The room was smaller than I originally booked. The bathroom flush kept going on its own and the sink and the WC cistern were wet."

"Great stay"

"Good!"

"The hotel is on a stretch of road surrounded by many stores and restaurants, which I liked. The room was decent. The biggest problem I had were that almost half the outlets in the room were either not working at all, or so loosely held the plugs that the plug would just fall out. I use oxygen and brought my machine for overnight use and the charger for my portable unit, and I had to make sure the oxygen machine was plugged into a secure outlet. The outlet I had to settle on meant the machine had to be at the bathroom sink, and even then it wasn't totally secure. Other than that, the shower was nice, the breakfast items were good, and my boyfriend appreciated the car chargers in the front of the building. There were other hotels on the same street, if I were to stay in the area again, I might consider a different one."

"The room is what we expected loved the bathroom And the room Was clean and the service was exceptional "

"Good hotel, clean, spacious rooms, convenient located. Breakfast was a bit basic but fine. Would definitely stay again."

"Ok stay"

"The night manager was wonderful and very responsive. She personally came to remedy the problem. Here is what happened...We checked in late to our room and unfortunately, housekeeping didn't clean our room. When my son was getting ready to go to sleep, he noticed the sheets were soiled. We also noticed that used towels were still hanging from the hooks."