Top Independent in Nuns' Island

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Top Nuns' Island Hotel Reviews

Hotel Omni Mont-Royal

4/10 Poor

"Wonderful staff. Tried their very best. Clearly management and/or policy issues. Two of the five nights they forgot to clean the room. In the bar area, again wonderful and kind staff, but system issues. Took 30 minutes to get the check, then the check was incorrect as it was for a different table, and then an additional 20 minutes to wait to get the correct check. Breakfast area in the morning had to wait 20 minutes for a table. Restaurant was only half full. Half the table were not cleared, so there was no where to sit in a half occupied restaurant. All told, every staff member were kind and caring. Felt like the hotel was in transition of some kind and for the price we paid for a king suite, the service was less than what we expected."