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"Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama"

"Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff. "

"Everything was wonderful about our stay. Especially great was the van back and forth from the train station."

"Considerate and helpful staff, location a few minutes from the main and Gornergrat railway stations, and very good breakfast with ample variety. "

"Such amazing service! So cute and so many great amenities! Loved that things were complimentary in the room!"

"Quiet clean hotel with free breakfast "

"Beautiful hotel, excellent location, with friendly and professional staff. The facilities are wonderful and the room was very comfortable."

"Review I recently had the pleasure of staying at an amazing hotel that exceeded all expectations. The room was uniquely designed, offering a blend of comfort and aesthetic charm that made our stay memorable. What truly set this experience apart was the exceptional service. Celebrating our anniversary, we were delighted to find a beautifully set breakfast table arranged in a perfect spot, adorned with chocolates, champagne, and fresh flowers—a thoughtful gesture that added a personal touch to our celebration. The staff were outstanding, attentive, and genuinely committed to ensuring our comfort. The culinary offerings were equally impressive, with a made-to-order breakfast that featured fresh, delicious options tailored to our preferences. They have a fantastic spa too which we did not have time to visit but it looked truly exceptional. Overall, this was one of the best hospitality experiences we've ever had, marked by impeccable service, excellent amenities, and a warm, welcoming atmosphere."

"They weren’t busy they upgraded our room which was really nice. Tile floor in the bathroom was heated. Breakfast was amazing. Beautiful hotel. "