My room was really nice, great view, very comfortable, right size, view onto the lake. Staff was very helpful and friendly, good breakfast (in comparison to other hotels in Switzerland especially). Only minus: There was no internet at all available in the room. Staff explained it (change over from LAN to WiFi), but that should have been communicated beforehand). But as it forced all guests into the cozy lobby at nights (there was WiFi there), it created a very social atmosphere, so that's only a slight complain. Heard from other guests that some rooms are darker and smaller, so better ask which room will be assigned to you.